In this context of absolute uncertainty, the Rambla Figueres hotel is preparing for the reopening and it is necessary not only to return to it with the greatest enthusiasm and strength but above all, with the greatest safety and hygiene measures to ensure the health of clients and the team itself.
Despite the closure of the hotel decreed by the Government, we continue at your service, assisting by telephone or e-mail to customers who have reservations and need to make a change; also to manage reservations that arrive for the opening period of the hotel or to provide any information our customers needed.
Very soon we will be back at your service ready for the new reality. We are currently finalizing details for an imminent safe reopening for our customers and staff.
We already have new internal working protocols to avoid contact as much as possible: the digitization of a series of internal processes, staff training protocols and of course, we have prepared protocols for customers with explanatory signs.
At the same time, we are attentive to all the health and safety measures that are published and that we apply in our new customer service and cleaning protocols. The STOP_COVID 19 distintive mark awarded by the Figueres town hall guarantees us to have a safe establishment.
However, we have to wait for the Government to decide with the various Spanish hotel associations on the level of official quality certificates and their requirements.
We are a team and we help and support each other. We are doing our best to reover "our hotel" and continue. We take this opportunity to thank all our customers and friends for their loyalty over all these years, and to inform them that very soon we will be back with you .......